Job Name:
Associate Install Manager- Grand Rapids

General information

Location: Kentwood, MI
Date:
24-Feb-2025
Company:
Renewal by Andersen
Posting City: Kentwood, MI
Ref #:
7487
Job Category:
Operations
Posting City:
Kentwood
State:
MI

Description & Requirements

RENEWAL BY ANDERSEN SUMMARY
Renewal by Andersen is a pioneer in the window and door industry, and innovation is a huge part of who we are. Renewal by Andersen Signature Service combines the perfect combination of the best people in the industry, a superior process, and an exclusive product. As such, we take great care in building a team of skilled, passionate Difference Makers, caring for our team members’ personal and professional growth, and celebrating our differences. 

We are committed to an inclusive and diverse workplace where all people feel respected, valued, and driven to realize their full potential. We always have opportunities for our team members to give back to the causes they’re most passionate about, and as an Energy Star Partner of the Year for many years, Renewal by Andersen is committed to environmental health and sustainability. If you want to be a Difference Maker, Renewal by Andersen is the place for you.

The Associate Installation Manager will support our Installation Manager in leading the installation, project management, and service teams. They will help drive the branch operating profit by increasing the effectiveness of individual sub-contractors and internal employees. This will be done by providing coaching and training focused on improving installation process skills, product knowledge, service knowledge, and installation and industry knowledge.

   PRIMARY RESPONSIBILITIES:
     • Develop and implement new hire training for sub-contractors and employees to assure onboarding is as timely and effectively as possible
     • Complete ride-along field training per week and provide performance feedback to improve overall installation, project management and service performance.
     • Analyze individual and team installation metrics to determine focus areas of training for individuals, sub-contractors and the entire installation team. Develop and deliver specific training to increase effectiveness within identified areas of improvement.
     • Partner with installation manager(s), internal operations manager, sales manager(s) and GM on resolving open issues, and identifying areas of improvement within the installation, project management and service support process.
     • Provide necessary training and support to sub-contractors, project managers and service technicians to continuously improve back office installation, project management and service processes and paperwork.
     • Coaching and training sub-contractors, project managers and service technicians.

     MUST HAVE QUALIFICATIONS:
     • Four-year degree or an equivalent combination of education and experience
     • Valid driver’s license with acceptable accident and moving violation motor vehicle record
     • Five or more years of installation, project management and service experience
     • Training and coaching experience
     • Computer skills and management of computer-based information
     • Strong communication, customer service, and decision-making skills

Salary Information:
Pay is based on several factors including but not limited to work experience, education, geographic location, certifications, etc. Your recruiter can share more about the specific compensation package for your preferred role during the hiring process. Successful candidates in this role are expected to earn $77,255- $119,745 plus incentives.

CULTURE AND BENEFITS
“Be Orange. Be You” is how we express our belief that by embracing our differences and empowering you, we’ll be a stronger team able to accomplish what otherwise wouldn’t be possible. This Orange spirit has helped us become the #1 innovative window and door brand and the one homeowners love the most. It’s also why we’re committed to supporting you to approach each day with a bright outlook. Benefits include, and are not limited to:
• 401 (k) Plan, Employer Fixed Contributions & Company Matching
• Profit Sharing
• Medical, dental, prescription, vision coverage
• Tax-advantaged accounts for healthcare expenses
• Life Insurance
• Paid Time Off, Paid Holidays
• Paid Maternity Leave & Paid Parental Leave
• Dependent Care Flexible Spending Account
• Career Growth Planning & Nationwide Career Opportunities

We look forward to seeing how your unique skills, background and experience will inspire our team and help us continue to be the leader we are today.

At this time, we are not sponsoring candidates for work authorization in this position. Should you independently secure work authorization, please consider applying to this position.

If you need a reasonable accommodation to complete a job application, participate in a job interview, or engage in any part of the hiring process, please contact TACompliance@andersencorp.com.

In 2025 Andersen has set a profit sharing target of $3,500 per eligible employee, prorated as appropriate. Profit sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.

Andersen Corporation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristics protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.

Posting City:
Kentwood, MI
< Back to job list