RbA Customer Experience Intern - - 9601

Titulo del puesto:

RbA Customer Experience Intern

Información general

Ubicación: Oak Park Heights, MN

Día:

27-Ago-2025

Compañía:

Renewal by Andersen

Posting City: Bayport, MN, Cottage Grove, MN, Oak Park Heights, MN

N.° de referencia:

9505

Categoría del puesto:

Campus

Posting City:

Oak Park Heights

Estado:

Descripción y Requerimientos

RENEWAL BY ANDERSEN SUMMARY:

Renewal by Andersen is a pioneer in the window and door industry, and innovation is a huge part of who we are. Renewal by Andersen Signature Service combines the perfect combination of the best people in the industry, a superior process, and an exclusive product. As such, we take great care in building a team of skilled, passionate Difference Makers, caring for our team members’ personal and professional growth, and celebrating our differences. We are committed to an inclusive workplace where all people feel respected, valued, and driven to realize their full potential. We always have opportunities for our team members to give back to the causes they’re most passionate about, and as an Energy Star Partner of the Year for many years, Renewal by Andersen is committed to environmental health and sustainability. If you want to be a Difference Maker, Renewal by Andersen is the place for you.

About the Role

We’re seeking a motivated and detail-oriented intern to join our Customer Experience team. This role offers hands-on exposure to customer insights, survey design, data analysis, and project coordination. You’ll help shape how we understand and improve the customer journey across our window and door buying experience.

Key Responsibilities

Analyze customer survey results to identify trends, pain points, and opportunities.
Assist in drafting and refining survey questionnaires to ensure clarity and relevance.
Interpret both structured (quantitative) and unstructured (qualitative) data to generate actionable insights.
Create compelling PowerPoint presentations to communicate findings to internal stakeholders.
Support project management activities, including tracking timelines, coordinating meetings, and ensuring deliverables are met.
Collaborate with cross-functional teams to support customer experience initiatives.
Contribute to customer journey mapping and experience improvement projects.

Qualifications

Currently pursuing a degree in Marketing, Business, Psychology, Data Analytics, or a related field.
Strong analytical and problem-solving skills.
Comfortable working with data sets and drawing insights from both numbers and narratives.
Proficiency in Microsoft PowerPoint; familiarity with Excel, project management tools (e.g., Trello, Asana), or survey platforms (e.g., Qualtrics, SurveyMonkey) is a plus.
Excellent written and verbal communication skills.
Organized and able to manage multiple tasks and deadlines.
Passion for understanding customer needs and improving experiences.
Strong teamwork, interpersonal, analytical, and conceptual skills.
3.0+ GPA

What You’ll Gain

Real-world experience in customer experience strategy, research, and project execution.
Exposure to cross-functional collaboration and business decision-making.
Mentorship from experienced professionals in a dynamic, customer-focused environment.

COMPENSATION: Pay is based on several factors including but not limited to work experience, education, geographic location, certifications, etc. Your recruiter can share more about the specific compensation package for your preferred role during the hiring process. Successful candidates in this role are expected to earn $22-$24.

*DISCLAIMER: Interns are not eligible for benefits.

CULTURE AND BENEFITS:

Who we are is not just what we do but why we do it. Ultimately, we do what we do to make a difference. Renewal by Andersen is united by a goal to make a difference in the lives of our homeowners, our colleagues, our families and our communities. Our team members have a passion for what we do and are empowered to exceed expectations and deliver delight not just at work, but in our communities. Our teams across North America invest in all those they interact with because Renewal Cares. It's who we are; we are one network of Difference Makers.

Benefits include, and are not limited to:

• 401 (k) Plan, Employer Fixed Contributions & Company Matching

• Profit Sharing

• Medical, dental, prescription, vision coverage

• Tax-advantaged accounts for healthcare expenses

• Life Insurance

• Paid Time Off, Paid Holidays

• Paid Maternity Leave & Paid Parental Leave

• Dependent Care Flexible Spending Account

• Career Growth Planning & Nationwide Career Opportunities

PROFIT SHARING: In 2025 Andersen has set a profit sharing target of $3,500 per eligible employee, prorated as appropriate. Profit sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.

VISA SPONSORSHIP: At this time, we are not sponsoring candidates for work authorization in this position. Should you independently secure work authorization, please consider applying to this position.

EQUAL OPPORTUNITY EMPLOYER: Andersen Corporation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristics protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.

If you need a reasonable accommodation to complete a job application, participate in a job interview, or engage in any part of the hiring process, please contact HRCompliance@andersencorp.com.

We look forward to seeing how your unique skills, background and experience will inspire our team and help us continue to be the leader we are today.

Posting City:

Bayport, MN, Cottage Grove, MN, Oak Park Heights, MN