Customer Experience Intern - - 9601

Titulo del puesto:

Customer Experience Intern

Información general

Ubicación: Oak Park Heights, MN

Día:

27-Ago-2025

Compañía:

Andersen Corporation

Posting City: Bayport, MN, Cottage Grove, MN, Oak Park Heights, MN

N.° de referencia:

9505

Categoría del puesto:

Campus

Posting City:

Oak Park Heights

Estado:

Descripción y Requerimientos

ANDERSEN CORPORATION SUMMARY:

At Andersen, we pride ourselves on our core values of Humility, Ownership, Meaningful connection, and Expertise - HOME. Headquartered in Bayport, Minnesota, Andersen Corporation is the largest window and door manufacturer in North America. We’re focused on bringing more light into people’s lives by helping them create healthier, happier spaces to build memories and do what they love. This applies to our team, too.

In 2024, we were recognized as one of Newsweek’s America’s Greatest Workplaces for Women and Newsweek’s Most Trustworthy Companies in America. Earning the 2024 ENERGY STAR Partner of the Year—Sustained Excellence Award, Andersen is also committed to environmental health and sustainability. No matter your role, you’ll have the opportunity to make a difference at Andersen.

About the Role

We’re seeking a motivated and detail-oriented intern to join our Customer Experience team. This role offers hands-on exposure to customer insights, survey design, data analysis, and project coordination. You’ll help shape how we understand and improve the customer journey across our window and door buying experience.

Key Responsibilities

Analyze customer survey results to identify trends, pain points, and opportunities.
Assist in drafting and refining survey questionnaires to ensure clarity and relevance.
Interpret both structured (quantitative) and unstructured (qualitative) data to generate actionable insights.
Create compelling PowerPoint presentations to communicate findings to internal stakeholders.
Support project management activities, including tracking timelines, coordinating meetings, and ensuring deliverables are met.
Collaborate with cross-functional teams to support customer experience initiatives.
Contribute to customer journey mapping and experience improvement projects.

Qualifications

Currently pursuing a degree in Marketing, Business, Psychology, Data Analytics, or a related field.
Strong analytical and problem-solving skills.
Comfortable working with data sets and drawing insights from both numbers and narratives.
Proficiency in Microsoft PowerPoint; familiarity with Excel, project management tools (e.g., Trello, Asana), or survey platforms (e.g., Qualtrics, SurveyMonkey) is a plus.
Excellent written and verbal communication skills.
Organized and able to manage multiple tasks and deadlines.
Passion for understanding customer needs and improving experiences.
Strong teamwork, interpersonal, analytical, and conceptual skills.
3.0+ GPA

What You’ll Gain

Real-world experience in customer experience strategy, research, and project execution.
Exposure to cross-functional collaboration and business decision-making.
Mentorship from experienced professionals in a dynamic, customer-focused environment.

COMPENSATION: Pay is based on several factors including but not limited to work experience, education, geographic location, certifications, etc. Your recruiter can share more about the specific compensation package for your preferred role during the hiring process. Successful candidates in this role are expected to earn $22-$24.

*DISCLAIMER: Interns are not eligible for benefits.

CULTURE AND BENEFITS:

“Be Orange. Be You” is how we express our belief that by embracing our differences and empowering you, we’ll be a stronger team able to accomplish what otherwise wouldn’t be possible. This Orange spirit has helped us become the #1 innovative window and door brand and the one homeowners love the most. It’s also why we’re committed to supporting you to approach each day with a bright outlook.

Benefits include, and are not limited to:

• 401 (k) Plan, Employer Fixed Contributions & Company Matching

• Profit Sharing

• Medical, dental, prescription, vision coverage

• Tax-advantaged accounts for healthcare expenses

• Life Insurance

• Paid Time Off, Paid Holidays

• Paid Maternity Leave & Paid Parental Leave

• Dependent Care Flexible Spending Account

• Career Growth Planning & Nationwide Career Opportunities

PROFIT SHARING: In 2025 Andersen has set a profit sharing target of $3,500 per eligible employee, prorated as appropriate. Profit sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.

VISA SPONSORSHIP: At this time, we are not sponsoring candidates for work authorization in this position. Should you independently secure work authorization, please consider applying to this position.

EQUAL OPPORTUNITY EMPLOYER: Andersen Corporation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristics protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.

If you need a reasonable accommodation to complete a job application, participate in a job interview, or engage in any part of the hiring process, please contact TACompliance@andersencorp.com.

We look forward to seeing how your unique skills, background and experience will inspire our team and help us continue to be the leader we are today.

Posting City:

Bayport, MN, Cottage Grove, MN, Oak Park Heights, MN