Job Name:
Window Installer Lead - Boston

General information

Location: , MA
Date:
23-Jul-2024
Company:
Renewal by Andersen
Posting City: Boston, MA, Northborough, MA
Ref #:
6583
State:
MA

Description & Requirements

Watch this video to learn more about being an Installer at Renewal by Andersen: https://www.youtube.com/watch?v=0zmBTDp-oB0 
 
This position earns commission in addition to base pay. Successful candidates in this role are expected to earn $27.19-48.95 hourly + up to $770 per period incentive, Base pay is based on several factors including but not limited to work experience, education, geographic location, certifications, etc. Your recruiter can share more about the specific compensation package for your preferred role during the hiring process.

PURPOSE: 
Renewal by Andersen is looking for accomplished, driven and motivated Lead Installers to help perfect our customer’s experience in upgrading their homes. The Lead Installer is responsible for window and door installation of a single job site. Ensures customer satisfaction, pre-arrival planning for materials and resources, confirms measurement of window and doors prior to the commencement of work, performs routine to complex window or door installations, and proper work site shut down. Provides direction and/or training to an Installer in accordance with Renewal by Andersen's guidelines.
 
It Takes the Best to Make the Best
We’re looking for the top Window and Door Installers in the industry!
 
Are you a craftsperson who wants to bring your skills and expertise to one of the premiere home-improvement service providers in the country?
 
Renewal by Andersen was founded with a mission to redefine the industry and to offer a different—and better—window replacement experience. Our Signature Service is an exclusive combination of the best people in the industry, a superior process, and an exclusive product. From design and sales through installation and service, we own the entire process—giving our homeowners a single point of contact and creating a most streamlined, hassle-free, white-glove renovation experience.
 
We’ve long understood that a quality experience is in the details. All of the care, pride, professionalism, and craftsmanship we put into our products would mean little without the very best professional installation—which is why we don’t just take pride in our installers, we celebrate them.
 
We’re not alone in that—read just a handful of reviews from some of our more than 500,000 happy customers across the nation, and you will hear them singing the praises of our Certified Master Installers.
 
If you are professional craftsperson who is experienced in installing windows in homes of all shapes, sizes, and styles, we want to hear from you. We bring on folks who are proud of the work they do and the products they install, and who are dedicated to working with individual homeowners and going the extra mile whenever necessary (and often even when it’s not!).
 
Why We’re Different
Our installers are technicians—but they are also customer-service specialists and brand stewards. As a Lead Installer, you will need both:
 
Construction Aptitude
Variations in wall materials and thickness
Different types of casings or sill constructions
Changes from house settling
Unforeseen structural damage
 
Soft Skills to serve as the “face” of Renewal by Andersen by:
Taking time to get to know the homeowners
Explaining to them what will happen throughout the day
Answering any questions that come up
Asking the happy homeowner for an online review at the conclusion of the job
 
Qualifications
Do you have:
High School diploma or equivalent
Minimum of 5 years Window installation and remodeling experience preferred
Minimum of 5 years managing job sites and leading crews in a construction environment
Ability and willingness to coach and mentor other installers
A proven track record of superior workmanship.
Scheduled availability to work when homeowners are available and in their homes (between the hours of 7 a.m. – 7 p.m.)
Ability to lift up to 83 pounds.
Working knowledge of hand and power tools
Valid driver’s license
Able to communicate effectively with peers and homeowners.
Ability to confidently handle confrontation/conflicts using a tactful and diplomatic approach, and the ability to maintain perspective under demanding conditions.
Able to organize tasks and jobs requirements.
Proficient in the use of tools and equipment. 
Empathy and customer service skills.
A strong sense of accountability—and an equally strong sense of teamwork
Diagnostic skills: assessment, problem solving, and decision making
Self-motivation, time- and work-process management skills, and the ability to work independently.
 
Then we have:
Excellent, competitive base with bonus structure
Profit Sharing
Generous benefits and retirement plans
Fit for Work Program
Year-round installation work
Certified Master Installer program (training and certification)
Opportunities for advancement and career development
A chance to help people transform their homes and their lives
By applying to this job, I agree that I may be contacted at the number submitted, including by autodialed calls and texts, for informational and all other purposes by Renewal by Andersen, and its affiliated companies (collectively, “RbA”).

In 2024, Andersen has set a profit-sharing target of $4,000 per eligible employee, prorated as appropriate. Profit sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.
Posting City:
Boston, MA, Northborough, MA
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