RbA ISC Specialist - - 7845

General information

Location: Oak Park Heights, MN

Date:

31-Mar-2025

Company:

Renewal by Andersen

Posting City: Oak Park Heights, MN

Ref #:

7752

Job Category:

Call Center

Posting City:

Oak Park Heights

State:

Description & Requirements

RENEWAL BY ANDERSEN SUMMARY:

Renewal by Andersen is a pioneer in the window and door industry, and innovation is a huge part of who we are. Renewal by Andersen Signature Service combines the perfect combination of the best people in the industry, a superior process, and an exclusive product. As such, we take great care in building a team of skilled, passionate Difference Makers, caring for our team members’ personal and professional growth, and celebrating our differences. We are committed to an inclusive workplace where all people feel respected, valued, and driven to realize their full potential. We always have opportunities for our team members to give back to the causes they’re most passionate about, and as an Energy Star Partner of the Year for many years, Renewal by Andersen is committed to environmental health and sustainability. If you want to be a Difference Maker, Renewal by Andersen is the place for you.

SUMMARY:

A great opportunity is available for an assertive, personable, and persuasive person to join the Inside Sales Center Team at Renewal by Andersen, the most recognized name in windows. The challenging (yet fun) job will be a hybrid position based out of our Oak Park Heights location. You will be interacting with prospective customers and setting appointments up for our sales consultants to meet with prospective customers in their home. Make great money while working full time. If you are a hardworking, self-driven, sales-minded individual, who loves talking to people contact us!

PRIMARY RESPONSIBILITIES:

As an Inside Sales Center (ISC) Specialist, you will play a key role in helping homeowners get a solution to their problem windows.
Your listening skills, conversational style, emotional intelligence, self-confidence, and sales experience equip you with the core competencies to succeed in your new job. 
The type of customers you will contact are people who’ve reached out to Renewal by Andersen to express interest in an in-home consultation over 30 days ago but have not yet scheduled that consultation. You will follow a strict, proven sales methodology to understand their problem window situation, and suggest they allow us into their home for an opportunity to earn their business. 
Even if some homeowners decide not to schedule a consultation, your role will be to leave them with an exceptionally positive phone experience. Who knows? They might tell a friend or family member who has problem windows about the good people at Renewal by Andersen and to at least consider us for the project.

QUALIFICATIONS AND SKILLS 

MUST HAVE QUALIFICATIONS:

Minimum of two years inside sales/call center experience .
Demonstrated ability to overcome objections, negotiate positive outcomes and present positive image of the company.
Ability to work with all levels and types of people and to appreciate diversity.
Excellent analytical and problem-solving skills.
Must be able to work non-traditional hours (evenings and weekends).

NICE-TO-HAVE QUALIFICATIONS:

Associate or bachelor’s degree in business or an equivalent combination of education and experience.
Two of more years of sales experience.

SALARY INFORMATION: Pay is based on several factors including but not limited to work experience, education, geographic location, certifications, etc. Your recruiter can share more about the specific compensation package for your preferred role during the hiring process. Successful candidates in this role are expected to earn $19.20-$28.80 plus incentives.

CULTURE AND BENEFITS:

Who we are is not just what we do but why we do it. Ultimately, we do what we do to make a difference. Renewal by Andersen is united by a goal to make a difference in the lives of our homeowners, our colleagues, our families and our communities. Our team members have a passion for what we do and are empowered to exceed expectations and deliver delight not just at work, but in our communities. Our teams across North America invest in all those they interact with because Renewal Cares. It's who we are; we are one network of Difference Makers.

Benefits include, and are not limited to:

• 401 (k) Plan, Employer Fixed Contributions & Company Matching

• Profit Sharing

• Medical, dental, prescription, vision coverage

• Tax-advantaged accounts for healthcare expenses

• Life Insurance

• Paid Time Off, Paid Holidays

• Paid Maternity Leave & Paid Parental Leave

• Dependent Care Flexible Spending Account

• Career Growth Planning & Nationwide Career Opportunities

PROFIT SHARING: In 2025 Andersen has set a profit sharing target of $3,500 per eligible employee, prorated as appropriate. Profit sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.

VISA SPONSORSHIP: At this time, we are not sponsoring candidates for work authorization in this position. Should you independently secure work authorization, please consider applying to this position.

EQUAL OPPORTUNITY EMPLOYER: Andersen Corporation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristics protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.

If you need a reasonable accommodation to complete a job application, participate in a job interview, or engage in any part of the hiring process, please contact TACompliance@andersencorp.com.

We look forward to seeing how your unique skills, background and experience will inspire our team and help us continue to be the leader we are today.

Posting City:

Oak Park Heights, MN