Job Name:
Quality Supervisor II

General information

Location: Menomonie, WI
Date:
13-Mar-2023
Company:
Andersen Corporation
Posting City: 
Ref #:
2906
Job Category:
Quality
Posting City:
Menomonie
State:
WI

Description & Requirements

ANDERSEN CORPORATION SUMMARY:

 
We’re focused on bringing more light into people’s lives by helping them create healthier, happier spaces to build memories and do what they love. This applies to our team, too. By celebrating our differences and embracing a positive work-life balance, we are recognized as a Yellow Ribbon company, one of Forbes Magazine’s 2021 “America’s Best Large Employers” and a “Best Employer for Diversity.” As a 2021 Energy Star Partner of the Year, Andersen is also committed to environmental health and sustainability. No matter your role, you’ll have the opportunity to make a difference.

SUMMARY 

This role will be responsible for leading quality efforts at our Menomonie Consolidation Center.

The large portion of this role will be focused on Quality Assurance for our customers. This work will entail answering concerns from our Andersen team when customer complaints arise, creating ways to use data to determine what projects to tackle to make customer improvements and a large amount of collaboration with our other AW sites. Standardizing how we look at our Initial Quality Data (IQ) and working back with our corporate quality teams to make improvements.

A second portion of this role will be supervision of three quality repair bench associates. These three associates are working 1st, 2nd and 3rd shift. Responsibilities will be to mentor, train and coach this team, find ways to improve their standard work and ensure that we are supporting the warehouse and Manufacturing plants. This role will be onsite in Menomonie (site is close to Hwy 94 & Ct Rd B).


PRIMARY RESPONSIBILITIES 
  • Development of quality metrics to track top issues
  • Lead improvement projects
  • Supervision of quality work bench employees
  • Collaboration with operations across the company in MFG and logistics
  • Drive corrective action through root cause identification, structured problem solving and then hold gains on improvements.
  • Perform root cause analysis to find sources of variation and process problems
  • Coordinate containment activities when reactive issues arise
  • Participate and lead regular weekly meetings with suppliers, manufacturing teams, delivery teams
  • Use Statistical Process Control (SPC) to identify out of control conditions and define control plans to reduce process variation
  • Support in the resolution of customer complaints
  • Partner with RD&I team to develop packaging improvements

QUALIFICATIONS AND SKILLS 
  • BS Degree in Engineering, Quality, or Technology
  • Understanding of DMAIC tools; when to apply them, interpretation of results and application for effective solutions (process map, process capability, C&E matrix, fishbone diagram, FMEA, MSA, DOE, control plan) drive improvement activity.
  • Demonstrates self-driven personal growth & development
  • Able to read and interpret drawings, specifications, and standards
  • Strong analytical skills and attention to detail
  • Ability to gather and analyze data through statistical techniques: perform and analyze process capability studies
  • Ability to balance multiple priorities during the day/week/month

CULTURE AND BENEFITS:
“Be Orange. Be You” is how we express our belief that by embracing our differences and empowering you, we’ll be a stronger team able to accomplish what otherwise wouldn’t be possible. This Orange spirit has helped us become the #1 innovative window and door brand* and the one homeowners love the most.** It’s also why we’re committed to supporting you to approach each day with a bright outlook.

Benefits include, and are not limited to:
  • Medical/Dental/Vision/Life Insurance
  • Health Savings Account contributions
  • Paid holidays plus PTO
  • 401(k) plan & contributions
  • Professional development and tuition reimbursement opportunities
  • Charity contributions
  • Nationwide career opportunities
We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.
* 2020 Andersen brand surveys of U.S. contractors, builders & architects
** 2020 Andersen Brand Survey of U.S. homeowners


In 2023, Andersen has set a profit-sharing target of $4,000 per eligible employee, prorated as appropriate. Profit sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.  

Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law.