Role Description:

The purpose of this position is to support the Operation Manager in leading a team of about 40 employees while also driving the process of continuous improvement for the Menomonie Consolidation Center. This position takes a lead role in meeting targets for safety, quality, costs, customer service and associate satisfaction/development.

The Operation Supervisor coaches, trains, supports, and develops a team of flexible, multi-skilled associates in accordance with Andersen Corporation’s values, employee covenant, and strategic direction.

This position will be located at our Menomonie, WI logistics location.

12 Hour Shift: 5:00am-5:00pm with a rotating 2-2-3 schedule, with scheduled shifts every other weekend and overtime based on business needs.

Responsibilities:

• Communicate with and listen to employees daily regarding work center/team performance, strategic initiatives, policy changes, safety, quality, customer service, and cost/productivity performance.
• Ensure the desired product quality levels are achieved through use of standard work and training to those standards, training in operation and inspection techniques, and use of tools/data. Support and implement new, customer-focused processes in accordance with lean principles and practices. Actively provide change leadership as required.
• Develop a high-performance work team with high levels of employee engagement morale, satisfaction, and performance. Provide coaching and performance communication to support development.
• Promote safety and ensure a safe work environment and safe employee work habits.
• Support and foster an environment of continuous improvement by encouraging employees to challenge existing processes and implement solutions that enhance the overall effectiveness of the operation.
• Communicate with your immediate manager, other supervisors, and appropriate personnel regarding facility, equipment, safety, environmental, work center schedules, company policies and practices, performance improvement plans, etc.
• Support employees in understanding company policies and practices
• Create and maintain a respectful work environment by listening, seeking facts to support decisions, managing one’s own reactions, and addressing unacceptable behavior.
• Supervise non-exempt distribution/warehouse, value added service/shop and/or transportation/delivery employees. May supervise administrative employees or employees (commercial motor vehicle drivers) domiciled at remote locations.
• Other duties as assigned by supervisor.

Qualifications:

• Four-year degree or equivalent combination of education and work experience and 2-4 years of supervisory or work center lead experience.
• Previous experience in a logistics (distribution & transportation) operation with demonstrated ability to acquire and apply continuous improvement, lean and manufacturing system principles a plus.
• Demonstrated ability to work with and motivate people.
• Intermediate Microsoft Office skills.
• Knowledge of technical aspects of transportation planning, commercial motor vehicle driver and equipment management.
• Strong communication skills – written and verbal.
• Demonstrated problem solving skills.

Our vision is to make the world a better place by living up to the promise that everyone benefits from their association with Andersen. We are committed to making a difference through challenging ourselves each day, recognizing, and rewarding success, taking pride in our work, and honoring a legacy built on doing the right thing. There is great respect for life outside work so that you can bring your best self to work. 

As an innovative and industry-leading organization, we think of benefits more broadly. From your health care to your work environment, to your development and quality of life, we think beyond basic benefits to provide a total rewards package, including, but not limited to: 

·       Medical/Dental/Vision/Life Insurance

·       Health Savings Account contributions

·       Paid holidays plus PTO

·       401(k) plan contributions

·       Professional development and tuition reimbursement opportunities

·       A culture that supports work-life balance

·       An environment where collaboration is key

·       Volunteer opportunities – on company time

·       Environmentally conscious business decisions

·       8,000+ employees and career opportunities nationwide

Profit Sharing

During 2023, each eligible Andersen employee will receive $1,000 for each full fiscal quarter they are actively employed. An eligible employee hired during a quarter will receive a prorated payment based on the number of days employed during the quarter. Those eligible include regular full-time and part-time employees (at least 20 hours per week) who are not subject to a collective bargaining agreement. These and other terms and conditions of Andersen’s 2023 Profit Sharing Plan, are subject to change or termination without notice.

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