Job Name:
Measure Technican

General information

Location: Wilmington, NC
Date:
13-Aug-2025
Company:
Renewal by Andersen
Posting City: Raleigh, NC
Ref #:
9110
Job Category:
Operations
Posting City:
Wilmington
State:
NC

Description & Requirements

RENEWAL BY ANDERSEN SUMMARY:

Renewal by Andersen is a pioneer in the window and door industry, and innovation is a huge part of who we are. Renewal by Andersen Signature Service combines the perfect combination of the best people in the industry, a superior process, and an exclusive product. As such, we take great care in building a team of skilled, passionate Difference Makers, caring for our team members’ personal and professional growth, and celebrating our differences. We are committed to an inclusive workplace where all people feel respected, valued, and driven to realize their full potential. We always have opportunities for our team members to give back to the causes they’re most passionate about, and as an Energy Star Partner of the Year for many years, Renewal by Andersen is committed to environmental health and sustainability. If you want to be a Difference Maker, Renewal by Andersen is the place for you.


Renewal by Andersen is seeking a high-performing Field Measure Technician supporting our Central North Carolina market, based out of the Wilmington location!

The Field Measure Technician will provide superior field support on RbA products by taking technical measurements prior to installation. 

SERVICE RESPONSIBILITIES:

  • Service and repair previously installed RbA products; Analyzes customers situations, determine corrective action to be taken and verify the action has fixed the situation is as efficient and cost-effective manner as possible; keep team members informed as needed of customer interactions and actions taken 
  • Follows established Renewal processes, making recommendations for process improvement; keeps current on RbA product and installation process changes; recommends, and may write, technical tips for Renewal installation or service; helps maintain an updated service procedure manual 
  • Keeps service area neat and organized; inventory service stock area of warehouse; request material replenishment as needed; provide detailed information to Customer Service Representatives. 
  • Completes and submits required paperwork that is neat, accurate, thorough, and completed in a timely manner; portrays a professional image with clothing, vehicle, and personal actions within the home; provides a high level of customer satisfaction 

TECHNICAL MEASURE RESPONSIBILITIES:

  • Accurately measure dimensions and determine installation processes for windows and doors 
  • Provide installation solutions that match customer expectations of cost effective, installed window and door replacements; adapts product specifications 
  • Confirms details within the quoted sales contract to assure customer expectations are in alignment with product and installation process 
  • Provide accurate measurements and documentation of job-related circumstances in a timely fashion

QUALIFICATION AND SKILL REQUIREMENTS: 

  • High school diploma 
  • Valid driver’s license 
  • 2 to 3 years’ experience with window installation preferred 
  • Work experience with basic construction techniques; good knowledge of basic construction and building materials; knowledge of the terminology of the industry. 
  • Demonstrated interpersonal communication skills, strong listening & empathy skills 
  • Diagnostic skills: assessment, problem solving and decision making 
  • Organizational skills for managing work schedules, job priorities, and stock levels. 
  • Basic math skills; legible writing. 
  • Initiative; ability to work independently. Flexibility; Willingness to work variable work schedules    

SALARY INFORMATION:

Pay is based on several factors including but not limited to work experience, education, geographic location, certifications, etc. Your recruiter can share more about the specific compensation package for your preferred role during the hiring process. Successful candidates in this role are expected to earn $22.14-34.46 per hour plus incentives.

 

CULTURE AND BENEFITS:

Who we are is not just what we do but why we do it. Ultimately, we do what we do to make a difference. Renewal by Andersen is united by a goal to make a difference in the lives of our homeowners, our colleagues, our families and our communities. Our team members have a passion for what we do and are empowered to exceed expectations and deliver delight not just at work, but in our communities. Our teams across North America invest in all those they interact with because Renewal Cares. It's who we are; we are one network of Difference Makers.

Benefits include, and are not limited to:
• 401 (k) Plan, Employer Fixed Contributions & Company Matching
• Profit Sharing
• Medical, dental, prescription, vision coverage
• Tax-advantaged accounts for healthcare expenses
• Life Insurance
• Paid Time Off, Paid Holidays
• Paid Maternity Leave & Paid Parental Leave
• Dependent Care Flexible Spending Account
• Career Growth Planning & Nationwide Career Opportunities

PROFIT SHARING: In 2025 Andersen has set a profit sharing target of $3,500 per eligible employee, prorated as appropriate. Profit sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.

VISA SPONSORSHIP: At this time, we are not sponsoring candidates for work authorization in this position. Should you independently secure work authorization, please consider applying to this position.

EQUAL OPPORTUNITY EMPLOYER: Andersen Corporation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristics protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.

If you need a reasonable accommodation to complete a job application, participate in a job interview, or engage in any part of the hiring process, please contact TACompliance@andersencorp.com.

We look forward to seeing how your unique skills, background and experience will inspire our team and help us continue to be the leader we are today.
Posting City:
Raleigh, NC
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