Job Name:
Language Navigator

General information

Location: Menomonie, WI
Date:
28-Jul-2023
Company:
Andersen Corporation
Posting City: Menomonie, WI
Ref #:
3846
Job Category:
Operations
Posting City:
Menomonie
State:
WI

Description & Requirements

ANDERSEN CORPORATION SUMMARY:

 
We’re focused on bringing more light into people’s lives by helping them create healthier, happier spaces to build memories and do what they love. This applies to our team, too. By celebrating our differences and embracing a positive work-life balance, we are recognized as a Yellow Ribbon company, one of Forbes Magazine’s 2021 “America’s Best Large Employers” and a “Best Employer for Diversity.” As a 2021 Energy Star Partner of the Year, Andersen is also committed to environmental health and sustainability. No matter your role, you’ll have the opportunity to make a difference.
 
SUMMARY 
This position will provide rapid on-demand, linguistically and culturally appropriate, onsite support in English and site dominant language (Spanish) to job candidates and new employees who enter our candidate process or join the organization as an employee. Provide a liaison communication role with leaders and functional teams who support the employee experience.  Utilize knowledge of and experience with production work, and the organization’s systems and processes to problem solve and guide another employee successfully through onboarding using native language skills. Provide new employees with guidance, access to resources, contact information, and advocacy to successfully enter our workforce.
 
 
PRIMARY RESPONSIBILITIES 
  • Work with job candidates and new hires by assisting in interviews and conversations, answering questions and escalating support to complete necessary applications and documents using native language skills
  • Confirm receipt and understanding of deadline-dependent benefits enrollment process and packet. Define next steps for employee to connect with supervisor or Employee Service Center for more information or specific questions.
  • Repeatedly check-in with English language learner shop floor employees as they transition from completing orientation, technical hands-on training, and begin working on the production floor, utilizing a checklist to confirm understanding and access, or to reschedule training or support when necessary.
  • Provide accessibility feedback to trainers and teams who develop training and communication content and material, especially content critical to the safety and quality elements of work performed. Help develop new training or job aids where accessibility can be improved.

·       Provide guidance to access resources about safety, job training, employee communication, and health-wellness-benefits systems and other essential services to support new employee onboarding.

  • Maintain employee confidentiality in accordance with policies, privacy laws, regulations, and corporate Code of Conduct ethical standards.
  • Promote the mission of Andersen employee resource networks, our corporate mission, and values
  • Build relationships and participate in events and tours with external workforce development training centers and under-represented communities to provide linguistically and culturally appropriate liaison support.
 
QUALIFICATIONS AND SKILLS 

·       2 years’ work or volunteer experience with counseling, guiding, training members of a workforce or community who are navigating a new system or process where language many create barriers to equal access of the employee experience.

·       2 years’ work or volunteer experience using a non-English language to interpret or translate information or processes to new Americans

·       Two-year associate degree or a combination of education and experience

·       Strong computer skills and experience with databases and MS Office: Excel, Outlook, PowerPoint, and Word

·       Completion of a Certified Translation Professional designation preferred

·       Strong interpersonal skills to connect with people of all backgrounds, including English and other dominant workforce languages. Ability to navigate challenging situations in a calm, fair, but effective and professional manner

·       Strong organization skills, demonstrated through ability to prioritize work, track completion of projects, seek feedback, and meet deadlines. Ability to navigate large and complex facilities and organizations to locate individual employees, conduct quick conversations with them, and respond with necessary information and guidance they need.

*Fluent in Spanish and English - verbal and written

-2nd Shift (3pm-11pm) No Overtime 

SALARY INFORMATION: 
Pay is based on several factors including but not limited to work experience, education, geographic location, certifications, etc. In addition to your pay, Andersen Corporation currently offers benefits such as comprehensive health benefits, 401k contribution, paid time off, 8 paid standard holidays, plus 2 floating holidays, a robust employee Wellbeing program, as well as profit sharing (all benefits are subject to eligibility requirements).
 
CULTURE AND BENEFITS:
“Be Orange. Be You” is how we express our belief that by embracing our differences and empowering you, we’ll be a stronger team able to accomplish what otherwise wouldn’t be possible. This Orange spirit has helped us become the #1 innovative window and door brand* and the one homeowners love the most.** It’s also why we’re committed to supporting you to approach each day with a bright outlook.
 
Benefits include, and are not limited to:
  • Medical/Dental/Vision/Life Insurance
  • Health Savings Account contributions
  • Paid holidays plus PTO
  • 401(k) plan & contributions
  • Professional development and tuition reimbursement opportunities
  • Charity contributions
  • Nationwide career opportunities
We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.
 
* 2020 Andersen brand surveys of U.S. contractors, builders & architects
** 2020 Andersen Brand Survey of U.S. homeowners
 
 
In 2023, Andersen has set a profit-sharing target of $4,000 per eligible employee, prorated as appropriate. Profit sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.  
 
Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law.


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Posting City:
Menomonie, WI
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