Job Name:
Installation Project Manager-Morgantown

General information

Location: Monroeville, PA
Date:
08-Jan-2024
Company:
Renewal by Andersen
Posting City: Monroeville, PA
Ref #:
4582
Job Category:
Installation
Posting City:
Monroeville
State:
PA

Description & Requirements

Renewal by Andersen is hiring for an Installation Project Manager to support our Southern PA and Northern WV region.


PURPOSE: 

Effectively manage window and door replacement projects starting at technical measure and job specifications through the installation process to ensure Homeowner Delight, while focusing efforts to meet and/or exceed budget expectation.


PRIMARY RESPONSIBILITIES:


  • Accurately measure the dimensions and determine installation processes for windows and doors.
  • Provide installation solutions that match customer expectations, adapts production specifications to the installation requirements, utilizing a thorough knowledge of Renewal Products.
  • Confirms details within the sales contract to assure customer expectations are in alignment with product features and options and installation process.
  • Provides feedback to sales representatives when a job goes on hold, works with reps to resolve questions in a quick and efficient manner.
  • Determines installation labor duration and installation materials needed to successfully complete the job.
  • Completes and submits required job files that are complete, correct and timely providing a quality hand off to internal customers.
  • Communicates with Installation crew on specifics for the jobs, providing advanced notice of unique factors the crew will need to be aware of with the job.
  • Approves any additional installation labor required to complete the job.
  • Trouble shoots issues with installation crew on day of installation; this may include onsite support to the job.
  • Work directly with Homeowners to resolve installation process issues.
  • Provide support to sales reps with pre-sale site visits to define project scope and ensure the scope of work is reflected in pricing and contract documents.
  • Supports installation leadership on recruitment of installation sub-contractors.

DIRECTION OF OTHERS:

  • Provides direction to crews on job specifics and questions during installation.

QUALIFICATION AND SKILL REQUIREMENTS:

  • High School Degree
  • A minimum of 5 years of work experience in the home improvement or other closely related field.
  • Previous customer service experience, especially win/win problem solving, and conflict resolution skills required.
  • Valid Driver’s license and clean driving record.
  • Written and verbal communication skills.
  • Able to lift, push/pull, and carry at least 40lbs.
  • Able to stand for at least 6 hours per day.
  • Able to climb ladders, stairs, and kneel.
  • Knowledge of applicable building codes and construction techniques.
  • Ability to work in a team environment.

CULTURE AND BENEFITS: 

We are committed to demonstrating mutual respect and appreciation of our similarities and differences so that each employee can realize his/her potential and we exceed our customers’ expectations.  In addition to excellent earning potential, we offer excellent benefits, such as low cost medical and dental insurance, and affordable dependent coverage.  The other benefits may include:

  • Vision/Life Insurance
  • Health Savings Account contributions
  • Paid holidays plus PTO
  • 401(k) plan contributions
  • Professional development and tuition reimbursement opportunities
  • A culture that supports work-life balance
  • An environment where collaboration is key
  • Volunteer opportunities – on company time
  • Employee Resource Networks
  • Environmentally conscious business outcomes
  • 12,000+ employees and career opportunities nationwide

We’re focused on bringing more light into people’s lives by helping them create healthier, happier spaces to build memories and do what they love. This applies to our team, too. By celebrating our differences and embracing a positive work-life balance, we are recognized as a Yellow Ribbon company, one of Forbes Magazine’s 2021 “America’s Best Large Employers” and a “Best Employer for Diversity.” As a 2021 Energy Star Partner of the Year, Andersen is also committed to environmental health and sustainability. No matter your role, you’ll have the opportunity to make a difference.

Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law.

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Posting City:
Monroeville, PA