Job Name:
Window Installer Lead- Boston

General information

Location: Northborough, MA
Date:
18-Feb-2022
Company:
Renewal by Andersen
Ref #:
355
Job Category:
Installation
Northborough
MA

Description & Requirements

Apply to learn more about our up to $1,000 Sign On Bonus!

Watch this video to learn more about being an Installer at Renewal by Andersen: https://www.youtube.com/watch?v=0zmBTDp-oB0 
 
PURPOSE: 
Renewal by Andersen is looking for accomplished, driven and motivated Lead Installers to help perfect our customer’s experience in upgrading their homes. The Lead Installer is responsible for window and door installation of a single job site. Ensures customer satisfaction, pre-arrival planning for materials and resources, confirms measurement of window and doors prior to the commencement of work, performs routine to complex window or door installations, and proper work site shut down. Provides direction and/or training to an Installer in accordance with Renewal by Andersen's guidelines.
 
It Takes the Best to Make the Best
We’re looking for the top Window and Door Installers in the industry!
 
Are you a craftsperson who wants to bring your skills and expertise to one of the premiere home-improvement service providers in the country?
 
Renewal by Andersen was founded with a mission to redefine the industry and to offer a different—and better—window replacement experience. Our Signature Service is an exclusive combination of the best people in the industry, a superior process, and an exclusive product. From design and sales through installation and service, we own the entire process—giving our homeowners a single point of contact and creating a most streamlined, hassle-free, white-glove renovation experience.
 
We’ve long understood that a quality experience is in the details. All of the care, pride, professionalism, and craftsmanship we put into our products would mean little without the very best professional installation—which is why we don’t just take pride in our installers, we celebrate them.
 
We’re not alone in that—read just a handful of reviews from some of our more than 500,000 happy customers across the nation, and you will hear them singing the praises of our Certified Master Installers.
 
If you are professional craftsperson who is experienced in installing windows in homes of all shapes, sizes, and styles, we want to hear from you. We bring on folks who are proud of the work they do and the products they install, and who are dedicated to working with individual homeowners and going the extra mile whenever necessary (and often even when it’s not!).
 
Why We’re Different
Our installers are technicians—but they are also customer-service specialists and brand stewards. As a Lead Installer, you will need both:
 
Construction Aptitude
  • Variations in wall materials and thickness
  • Different types of casings or sill constructions
  • Changes from house settling
  • Unforeseen structural damage
 
Soft Skills to serve as the “face” of Renewal by Andersen by:
  • Taking time to get to know the homeowners
  • Explaining to them what will happen throughout the day
  • Answering any questions that come up
  • Asking the happy homeowner for an online review at the conclusion of the job
 
Qualifications
Do you have:
  • High School diploma or equivalent
  • Minimum of 5 years Window installation and remodeling experience preferred
  • Minimum of 5 years managing job sites and leading crews in a construction environment
  • Ability and willingness to coach and mentor other installers
  • A proven track record of superior workmanship.
  • Scheduled availability to work when homeowners are available and in their homes (between the hours of 7 a.m. – 7 p.m.)
  • Ability to lift up to 50 pounds.
  • Working knowledge of hand and power tools
  • Valid driver’s license
  • Able to communicate effectively with peers and homeowners.
  • Ability to confidently handle confrontation/conflicts using a tactful and diplomatic approach, and the ability to maintain perspective under demanding conditions.
  • Able to organize tasks and jobs requirements.
  • Proficient in the use of tools and equipment. 
  • Empathy and customer service skills.
  • A strong sense of accountability—and an equally strong sense of teamwork
  • Diagnostic skills: assessment, problem solving, and decision making
  • Self-motivation, time- and work-process management skills, and the ability to work independently.
Then we have:
  • Excellent, competitive base with bonus structure
  • Profit Sharing - a Quarterly Bonus of up to $1,000!**
  • Generous benefits and retirement plans
  • Fit for Work Program
  • Year-round installation work
  • Certified Master Installer program (training and certification)
  • Opportunities for advancement and career development
  • A chance to help people transform their homes and their lives

During 2022, each eligible Andersen employee will receive $1,000 for each full fiscal quarter they are actively employed and fully vaccinated against COVID-19. An eligible employee hired during a quarter will receive a prorated payment based on the number of days employed during the quarter. Those eligible include fully-vaccinated regular full-time and part-time employees (at least 20 hours per week) who are not subject to a collective bargaining agreement. These and other terms and conditions of Andersen’s 2022 Profit Sharing Plan, including the definition of full vaccination against COVID-19, are subject to change or termination without notice.

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