Job Name:
Talent Acquisition Representative

General information

Location: Cottage Grove, MN
Renewal by Andersen
Ref #:
Job Category:
Call Center
Cottage Grove

Description & Requirements

Renewal by Andersen is looking to add a Talent Acquisition Representative to our team! 


Renewal by Andersen is united by the common goal of making a difference in the lives of our homeowners, our colleagues, our families, and in the communities, we serve.  We believe that we can make the world a better place by living up to the promise that everyone benefits from their association with Andersen.  We wake up every day, inspired to push the status quo and continuously set a new standard in the home improvement industry by solving today’s most challenging problems and continuously redefining what it means to deliver a World Class Homeowner Experience.  Renewal by Andersen is looking for an accomplished, driven, and collaborative candidate to help perfect our customer’s experience in upgrading their homes.  


Want to join our team? 


PURPOSE: The Talent Acquisition Agent (TA Agent) will focus on delivering best in class talent pipeline for Renewal by Andersen and meeting or exceeding standards for phone screen and show rates.


  • The TA Agent will collaborate with field managers to support their hiring needs.
  • The TA Agent is expected to leverage best practice recruiting methodologies and incorporate diversity in the candidate search.
  • Ensure an understanding of job duties, responsibilities, and business requirements for each role.
  • Conduct a high volume of phone screens to reach at least 65% to 75% of our “interested” candidates
  • Schedule interviews for management with a high goal of 75% to 85% show rate.
  • Reach out to candidates using our specified methods, timing and reporting
  • Manage the candidate experience through the Applicant Tracking System and Call Center technology
  • Support a level of outbound calling activities when needed, using the calling features in Enabled Plus. This also involves following the prescribed process for resulting leads and setting future callbacks
  • Source and scout potential talent using key-word searches, social networking and research tools
  • Leverage in-house ATS to identify, attract, present and recruit top talent.
  • Organize post-interview debrief/feedback with interview teams and candidates.
  • Maintain accurate an well-ordered documentation on all candidates, searches, hiring manager's interactions, and other recruiting activities
  • Other duties as assigned by supervisor
Qualifications - External


  • High School Diploma or equivalent
  • A strong value system, excellent judgment, unquestioned integrity
  • Flexible and resilient to adapt to multiple demands, shifting priorities and changing business condition
  • Ability to control conversations in a professional, friendly manner
  • Desire to work in a fast-paced, collaborate environment and effectively drive team results
  • Self-motivated with very strong verbal and written communication skills.
  • Strong computer skills including Microsoft office and Applicant Tracking Systems


  • Bilingual - Spanish/English