Job Name:
Retail Service Rep I

General information

Location: Glenview, IL
Renewal by Andersen
Ref #:
Job Category:
Customer Service

Description & Requirements

Renewal by Andersen (RbA) has an exciting opportunity for a Retail Service Rep I to join our team in the Chicago market! This position will be based in Glenview, IL.

The Retail Service Rep will focus on data entry of customer orders. We are looking for an accomplished, driven, and collaborative candidate to help perfect our customer’s experience in upgrading their homes.


  • Create and maintain homeowners’ job files
  • Performs data entry level clerical work related to sales and service
  • Sorts, alphabetizes and files correspondence, forms, records, reports and other materials according to filing systems.
  • Post entries in books of account, ledgers or other record keeping logs
  • Performs routine typing or word processing of materials, including lists, envelopes and form letters
  • Coordinates mailing, copying and other administrative projects


  • Our vision is to make the world a better place by living up to the promise that everyone benefits from their association with Andersen. We’re committed to making a difference through challenging ourselves each day, recognizing, and rewarding success, taking pride in our work, and honoring a legacy built on doing the right thing.


  • We offer a competitive benefits package including medical, dental, vision, 401(k), and profit sharing.


  • 1+ years customer service experience
  • Solid and accurate data entry skills
  • Strong communication and time management skills
  • Competency in Microsoft Office software
  • High attention to detail and organization abilities
  • Excellent interpersonal skills and the ability to manage simultaneous tasks

We’re focused on bringing more light into people’s lives by helping them create healthier, happier spaces to build memories and do what they love. This applies to our team, too. By celebrating our differences and embracing a positive work-life balance, we are recognized as a Yellow Ribbon company, one of Forbes Magazine’s 2021 “America’s Best Large Employers” and a “Best Employer for Diversity.” As a 2021 Energy Star Partner of the Year, Andersen is also committed to environmental health and sustainability. No matter your role, you’ll have the opportunity to make a difference.

Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law.