PURPOSE:  The purpose of this position is to support the Production Manager in driving the process of continuous improvement for a small/stable value stream (procurement to delivery).  This position takes a lead role in meeting targets for safety, quality, costs, customer service and associate satisfaction/development within the value stream.

 PRIMARY RESPONSIBILITIES: 

• Coach, train, support, and develop a team of flexible, multi-skilled associates in accordance with Andersen Corporation’s values, employee covenant, and strategic direction
• Maintain high level of visibility with associates.  Use hands-on approach to communicate daily and involve associates in problem solving.
• Promote safety and ensure a safe work environment and safe associate work habits.
• Develop a high-performance work team with high levels of associate morale, satisfaction, and performance. 
• Create and maintain a respectful work environment by listening, seeking facts to support decisions, managing one’s own reactions, and addressing unacceptable behavior.
• Help associates succeed through performance management.  Provide coaching and performance communication to support development.
• Review general status of production schedules to identify and resolve problems.
• Ensure the desired product quality levels are achieved through use of standard work and training to those standards, training in operation and inspection techniques, and use of tools/data.
• Support and implement new, customer-focused processes in accordance with lean principles and practices.  Provide training and coaching to improve standard work, work center organization (5S), and housekeeping.  Actively provide change leadership as required.
• Support and foster an environment of continuous improvement by encouraging associates to challenge existing processes and implement solutions that enhance the overall effectiveness of the operation.
• Support associates in understanding company policies and practices.
• Maintain time and production records.
• Take notice of process related problems and support associates in taking corrective action to improve the overall performance of the team.
• Communicate with and listen to associates on a daily basis regarding work center/team performance, strategic initiatives, policy changes, safety, quality, etc.
• Communicate with other supervisors and appropriate personnel regarding equipment, safety, work center schedules, company policies and practices, performance improvement plans, etc.

QUALIFICATIONS:

• 3 – 5 years of experience in a manufacturing operation
• Previous experience as a work center lead preferred
• Previous experience in a manufacturing operation with demonstrated ability to acquire and apply manufacturing principles a plus
• Continuing education in the following areas:  Management, Human Resources, Accounting, Manufacturing, Leadership, and Coaching
• Demonstrated ability to work with and motivate people
• Associate or Bachelors’ degree preferred