Job Name:
Maintenance Associate

General information

Location: Palm Beach, FL
Date:
13-Jun-2022
Company:
Andersen Corporation
Ref #:
723
Job Category:
Field Service
Palm Beach
FL

Description & Requirements

https://careers.andersencorp.com/careers/JobDetails?jobId=768&source=External+Career+Site


We’re focused on bringing more light into people’s lives by helping them create healthier, happier spaces to build memories and do what they love. This applies to our team, too. By celebrating our differences and embracing a positive work-life balance, we are recognized as a Yellow Ribbon company, one of Forbes Magazine’s 2021 “America’s Best Large Employers” and a “Best Employer for Diversity.”. As a 2021 Energy Star Partner of the Year, Andersen is also committed to environmental health and sustainability. No matter your role, you’ll have the opportunity to make a difference.

Andersen is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law.

 

SUMMARY:

Responsible for the execution of enterprise maintenance solutions that elevate the Customer Experience in a luxury market utilizing discretion and always maintaining confidentiality. 

To represent the Andersen/MQ brand and encourage/promote the long-term use of Andersen/MQ Enterprise products and services.  Promote corporate goodwill while limiting liability to the enterprise.

 

PRIMARY RESPONSIBILITIES:

  • Promotes excellent long-term customer business relationships while representing Andersen/MQ in a superior professional manner while performing maintenance of MQ windows and doors. Maintenance responsibilities include cleaning and waxing exterior surfaces, cleaning the exterior and interior window, lubricating the window and door components, and performing paint touch-ups.
  • Assist with the client communication while onsite including answering any questions, addressing concerns, providing a detailed report, obtaining client signature, and documenting any additional service needs as a result of the visit
  • Ensure the client property is left clean of any debris or dust from the performed services
  • Assist the maintenance team leader to maintain proper vehicle and equipment maintenance including inventory management located in the vehicle or other facility
  • Assist the Field Technician as needed with the troubleshooting and completion of MQ Service.
  • Adheres to all Andersen Window and Door policies, procedures and processes.

 

CULTURE AND BENEFITS:

“Be Orange. Be You.” is how we express our belief that by embracing our differences, and empowering you, we’ll be a stronger team able to accomplish what otherwise wouldn’t be possible. This Orange spirit has helped us become the #1 innovative window and door brand* and the one homeowners love the most.** It’s also why we’re committed to supporting you to approach each day with a bright outlook.

Benefits include, and are not limited to:

  • Medical/Dental/Vision/Life Insurance
  • Health Savings Account contributions
  • Paid holidays plus PTO
  • 401(k) plan & contributions
  • Professional development and tuition reimbursement opportunities
  • Charity contributions
  • Nationwide career opportunities

We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.

* 2020 Andersen brand surveys of U.S. contractors, builders & architects

** 2020 Andersen Brand Survey of U.S. homeowners

Qualifications:
  • High school diploma and valid driver's license with clean driving record
  • Ability to work with customers in their homes/job site while assuring a clean, safe and clutter-free worksite      
  • Able to climb and perform work activities safely while on ladders/scaffolding or other lift devices and lift over 100 pounds
  • Maintains high standards of dependability, including but not limited to: satisfactory attendance, safety compliance, and time management.
  • Mechanical aptitude
  • Experience in applying protective finishes to fine woodwork. 
  • Experience in repairing damaged/rotten wood and preparing surface for paint application
  • Proficient in applying water base paint by brush and/or sprayer
  • Capable of working independently or as a team
  • Ability to travel – in (and very occasionally outside) of the primary territory

During 2022, each eligible Andersen employee will receive $1,000 for each full fiscal quarter they are actively employed and fully vaccinated against COVID-19. An eligible employee hired during a quarter will receive a prorated payment based on the number of days employed during the quarter. Those eligible include fully-vaccinated regular full-time and part-time employees (at least 20 hours per week) who are not subject to a collective bargaining agreement. These and other terms and conditions of Andersen’s 2022 Profit Sharing Plan, including the definition of full vaccination against COVID-19, are subject to change or termination without notice.