Job Name:
Internal Operations Supervisor

General information

Location: Roseville, MN
Date:
22-Jun-2022
Company:
Renewal by Andersen
Ref #:
1734
Job Category:
Operations
Roseville
MN

Description & Requirements

Renewal by Andersen is looking for a leader to join our team in the Twin Cities market as an Internal Operations Supervisor!

PURPOSE:

Responsible for effectively organizing and coordinating the workflow of the branch operations impacting order processing, permitting, and accounts receivable. This position is also responsible for the implementation of lean processes within these functions.

RESPONSIBILITIES:

• Manage data input into designated computer systems to assure accuracy and maximize first time throughout the process.
• Coordinate and oversee job folders and other documents related to the operational functions.
• Responsible for AR with a focus on maintaining lowers level possible at all times.
• Ensure open communication between sales, operations, and install teams daily to assure HOS is exceeded.
• Lead and develop lean, efficient, and standardized methods within functions. With a consistent emphasis on continuous improvement.
• Develop and maintain standard operation procedures for all function they are responsible for
• Provide training and direct daily work of direct report(s)
• Other duties as assigned by supervisor.

QUALIFICATIONS:

• Bachelor’s degree and 3-5 years of outstanding customer service experience; or equivalent combination of education and experience
• Demonstrated ability to work with minimal supervision
• Proven ability to remain calm during stressful situations.
• Excellent organizational skills in structuring work assignments, creating standard work procedures, and planning.
• Demonstrated leadership skills in directing, managing, and motivating employees.
• Excellent communication skills: listening, written, and verbal
• Excellent analytical skills for problem solving, interpreting data, and defining resolution.
• Dependability in meeting deadlines, following through on commitments, and ensuring high levels of customer satisfaction.

CULTURE AND BENEFITS:

      • We believe that when we exceed homeowners’ expectations and deliver delight, we’ve made a positive impact on both their homes and their lives. We are a group of people united by the common goal to make a difference in the lives of our homeowners, colleagues, families, and communities. We are committed to having an inclusive and diverse workplace where all people feel respected, valued, and driven to realize their full potential

Benefits:
  • Vision/Life Insurance
  • Health Savings Account contributions
  • Paid holidays plus PTO
  • 401(k) plan contributions
  • Professional development and tuition reimbursement opportunities
  • A culture that supports work-life balance
  • An environment where collaboration is key
  • Volunteer opportunities – on company time
  • Employee Resource Networks
  • Environmentally conscious business outcomes
  • 8,000+ employees and career opportunities nationwide

During 2022, each eligible Andersen employee will receive $1,000 for each full fiscal quarter they are actively employed and fully vaccinated against COVID-19. An eligible employee hired during a quarter will receive a prorated payment based on the number of days employed during the quarter. Those eligible include fully-vaccinated regular full-time and part-time employees (at least 20 hours per week) who are not subject to a collective bargaining agreement. These and other terms and conditions of Andersen’s 2022 Profit Sharing Plan, including the definition of full vaccination against COVID-19, are subject to change or termination without notice.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law.