Job Name:
Installation Manager

General information

Location: Northborough, MA
Renewal by Andersen
Ref #:
Job Category:

Description & Requirements

We are hiring an Installation Manager for our team in Northborough, MA! 

This position manages the installation process, including technical measurement, warehouse, installation and service, to insure Homeowner delight, efficiency and appropriate resource capacity in a major market CORO. Size, scope, complexity is a function of the unit volume generated at the location.   Ensure that installation process associates are prepared and able to deliver flawless installation and Signature Service the first time.


  • Visits homeowner work sites occasionally to audit existing and propose improved processes.
  • Implements and executes recruiting strategies to meet workforce requirements.
  • Work closely with the Sales and Customer Process functions to ensure resources are aligned, in a proactive manner, with demand fluctuations.
  • Participate as a team member on the CORO Safety Committee. Ensure that all regulatory procedures and/or requirements impacting the installation process are met.
  • Responsible to ensure corporate purchased programs and vendor relationships are utilized appropriately to ensure compliance and cost containment.
  • Directly or through other Leaders, supervise installation process associates including performance planning, fostering open communication and answering team concerns and questions.
  • Participate as a team member and at times serves as a Leader of the CORO Leadership Team and overall network, to insure alignment and open and timely communication.
  • Work directly with Homeowners to resolve installation process issues when front line leadership needs support.
  • may oversee other frontline leaders involved in the installation processes.


  • Four year degree or an equivalent combination of education and experience preferred.
  • Valid driver’s license with acceptable accident and moving violation motor vehicle record
  • A minimum of 7 years of work experience in the home improvement or other closely related field preferred.
  • A minimum of 7 years of direct supervision experience preferred.
  • Strong written and verbal communication skills.
  • Knowledge of applicable building codes and construction techniques preferred.
  • Previous work experience recruiting and managing independent contractors. Ability to work and lead in a team environment required.
  • Previous P&L responsibility required.


·         We believe that when we exceed homeowners’ expectations and deliver delight, we’ve made a positive impact on both their homes and their lives. We are a group of people united by the common goal to make a difference in the lives of our homeowners, colleagues, families, and communities. We are committed to having an inclusive and diverse workplace where all people feel respected, valued, and driven to realize their full potential.


·         We offer a competitive benefits package including medical, dental, vision, 401(k), and profit sharing.

During 2022, each eligible Andersen employee will receive $1,000 for each full fiscal quarter they are actively employed and fully vaccinated against COVID-19. An eligible employee hired during a quarter will receive a prorated payment based on the number of days employed during the quarter. Those eligible include fully-vaccinated regular full-time and part-time employees (at least 20 hours per week) who are not subject to a collective bargaining agreement. These and other terms and conditions of Andersen’s 2022 Profit Sharing Plan, including the definition of full vaccination against COVID-19, are subject to change or termination without notice.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law.