Job Name:
Associate Install Manager

General information

Location: Glenview, IL
Date:
17-May-2022
Company:
Renewal by Andersen
Ref #:
1510
Job Category:
Installation
Glenview
IL

Description & Requirements

Renewal by Andersen (RbA) has an exciting opportunity for an Associate Installation Manager to join our team in the Chicago market!

The Associate Installation Manager will support our Installation Manager(s) in leading the installation, project management, and service teams.  The Associate Installation Manager will help drive the branch operating profit by increasing the effectiveness of individual sub-contractors and internal employees.  This will be done by providing coaching and training focused on improving installation process skills, product knowledge, service knowledge, and installation and industry knowledge. 

  • Develop and implement new hire training for sub-contractors and employees to assure onboarding is as timely and effectively as possible
  • Ride-along field training
    • Complete a minimum (2) days of ride-along field training per week focused on new sub-contractors, employees and underperformers. Use a process of both observation and demonstration in the field to train. Debrief with installation manager(s) and document results. Providing performance feedback to improve overall installation, project management and service performance.
  • Analyze individual and team installation metrics to determine focus areas of training for individuals, sub-contractors and the entire installation team. Develop and deliver specific training to increase effectiveness within identified areas of improvement.
  • Partner with installation manager(s), internal operations manager, sales manager(s) and GM on resolving open issues, and identifying areas of improvement within the installation, project management and service support process.
  • Provide necessary training and support to sub-contractors, project managers and service technicians to continuously improve back office installation, project management and service processes and paperwork.
  • Coaching and training sub-contractors, project managers and service technicians.

CULTURE:

·       We believe that when we exceed homeowners’ expectations and deliver delight, we’ve made a positive impact on both their homes and their lives.  We are a group of people united by the common goal to make a difference in the lives of our homeowners, colleagues, families, and communities.  We are committed to having an inclusive and diverse workplace where all people feel respected, valued, and driven to realize their full potential.

BENEFITS:

·       We offer a competitive benefits package including medical, dental, vision, 401(k), and profit sharing.

QUALIFICATIONS: 

  • Four-year degree or an equivalent combination of education and experience
  • Valid driver’s license with acceptable accident and moving violation motor vehicle record
  • Five or more years of installation, project management and service experience
  • Installation management experience a plus
  • Computer skills and management of computer-based information
  • Planning and goal setting skills; Training and coaching experience and ability to provide performance feedback
  • Strong communication, customer service, and decision making skills


We’re focused on bringing more light into people’s lives by helping them create healthier, happier spaces to build memories and do what they love. This applies to our team, too. By celebrating our differences and embracing a positive work-life balance, we are recognized as a Yellow Ribbon company, one of Forbes Magazine’s 2021 “America’s Best Large Employers” and a “Best Employer for Diversity.” As a 2021 Energy Star Partner of the Year, Andersen is also committed to environmental health and sustainability. No matter your role, you’ll have the opportunity to make a difference.


Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law.