Job Name:
Accounting and Finance Coordinator

General information

Location: Monroeville, PA
Renewal by Andersen
Ref #:
Job Category:
Customer Service, Finance and Accounting

Description & Requirements


We are seeking an Accounting and Finance Coordinator position is to ensure accuracy in payments received from homeowners as well as payments to our subcontracting partners. They are responsible for eliminating discrepancies and ensuring timely collection of unpaid balances.


Accountable for managing Accounts Receivables with a focus on minimizing bad debt expense while ensuring high levels of homeowner satisfaction and maintaining lowest level of Accounts Receivables possible at all times.

Enters payments from homeowners & enters labor payments to our partners.

Makes decisions on collections and works with managers on escalated cases involving final demand letters, property liens, etc.

Responsible for managing and auditing accounts and access to 3rd party finance lender portals and admin payment portal.

Maintains and reviews key performance indicators (KPI’s). Audit and investigate as appropriate. Support and document implementation of process changes.

Cross-training and assisting in other areas of the business as decided by supervisor.

Investigates and resolves discrepancies involved with payments, refunds, financing, and business adjustments.

Responsible for training of all team members in retail location for process payments in portals and Salesforce.  Maintain training documentation for successful onboarding of new team members. 

Serve as POC for Corporate communications and partnering related to payments process at location.


High School diploma or equivalent plus a minimum of 1 year Accounting/Finance experience.

Advanced phone etiquette including qualified talk tracks involved in escalated collection calls with homeowners.

Advanced Microsoft Word and Excel skills

Demonstrates ability to work and contribute in a team environment.

Strong verbal and writing communication skills.

Customer Orientation.

Negotiation Skills.

Detail Orientation.


We are committed to demonstrating mutual respect and appreciation of our similarities and differences so that each employee can realize his/her potential and we exceed our customers’ expectations. In addition to excellent earning potential, we offer excellent benefits, such as low cost medical and dental insurance, and affordable dependent coverage. The other benefits may include:

·         Vision/Life Insurance

·         Health Savings Account contributions

·         Paid holidays plus PTO

·         401(k) plan contributions

·         Professional development and tuition reimbursement opportunities

·         A culture that supports work-life balance

·         An environment where collaboration is key

·         Volunteer opportunities – on company time

·         Employee Resource Networks

·         Environmentally conscious business decisions

·         8,000+ employees and career opportunities nationwide

We’re focused on bringing more light into people’s lives by helping them create healthier, happier spaces to build memories and do what they love. This applies to our team, too. By celebrating our differences and embracing a positive work-life balance, we are recognized as a Yellow Ribbon company, one of Forbes Magazine’s 2021 “America’s Best Large Employers” and a “Best Employer for Diversity.” As a 2021 Energy Star Partner of the Year, Andersen is also committed to environmental health and sustainability. No matter your role, you’ll have the opportunity to make a difference.

Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law.