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- Centralized Talent Contact Center Agent
Centralized Talent Contact Center Agent
Informations générales
Description & Requirements
SUMMARY
The Talent Acquisition Agent (TA Agent) will focus on delivering a best-in-class talent pipeline for Renewal by Andersen, and meeting/exceeding their performance metrics. They will collaborate with field managers to support their hiring needs. They are expected to leverage best practice recruiting methodologies and incorporate diversity in the candidate search and ensure they understand the job duties, responsibilities, and business requirements for each role.
This is a 100% remote position and the work schedule will be 10:30am-7pm CST, Monday through Friday.
PRIMARY RESPONSIBILITIES
- Conduct a high volume of phone screens to reach 65-75% of our interested candidates.
- Schedule interviews with management with a high goal of 75-85% show rate.
- Reach out to candidates using specified methods, timing, and reporting.
- Manage the candidate experience through the applicant tracking system & call center technology.
- Support outbound calling activities when needed; follow the prescribed process to result leads and set future callbacks.
- Source and scout potential talent using keyword searches, social networking and research tools.
- Leverage in-house applicant tracking system to identify, attract, present and recruit top talent.
- Organize post-interview debrief/feedback with interview teams and candidates.
- Maintain accurate and well-ordered documentation on all candidates, searches, hiring manager interactions, and other recruiting activities.
- Other duties as assigned by supervisor.
QUALIFICATIONS AND SKILLS
MUST HAVE QUALIFICATIONS
- High school diploma or equivalent
- A strong value system, excellent judgment, unquestioned integrity
- Flexible and resilient to adapt to multiple demands, shifting priorities and changing business conditions.
- Ability to control conversations in a professional, friendly manner.
- Desire to work in a fast-paced, collaborative environment and effectively drive team results.
- Self-motivated with very strong verbal and written communication skills.
- Strong computer skills including MS Office and applicant tracking systems.
SALARY INFORMATION: Pay is based on several factors including but not limited to work experience, education, geographic location, certifications, etc. Your recruiter can share more about the specific compensation package for your preferred role during the hiring process. The pay range for this position is $15.90-23.00 per hour, plus monthly commissions.
We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.
“Be Orange. Be You” is how we express our belief that by embracing our differences and empowering you, we’ll be a stronger team able to accomplish what otherwise wouldn’t be possible. This Orange spirit has helped us become the #1 innovative window and door brand and the one homeowners love the most. It’s also why we’re committed to supporting you to approach each day with a bright outlook. Benefits include, and are not limited to: