Titulo del puesto:
Operations Manager

General information.test

Ubicación: Phoenix, AZ
Día:
30-Jan-2023
Compañía:
Andersen Corporation
N.° de referencia:
2188
Categoría del puesto:
Operations
Posting City:
Phoenix
Estado:
AZ

Descripción y Requerimientos

ANDERSEN CORPORATION SUMMARY

 

We’re focused on bringing more light into people’s lives by helping them create healthier, happier spaces to build memories and do what they love. This applies to our team, too. By celebrating our differences and embracing a positive work-life balance, we are recognized as a Yellow Ribbon company, one of Forbes Magazine’s 2021 “America’s Best Large Employers” and a “Best Employer for Diversity.” As a 2021 Energy Star Partner of the Year, Andersen is also committed to environmental health and sustainability. No matter your role, you’ll have the opportunity to make a difference.

 

Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law.


POSITION PURPOSE

  • Manages the post-sale operations within an APBS market to assure delivery of outstanding service and quality throughout all phases of the process


POSITION PURPOSE

  • Manage processes that support sales order entry to ensure accuracy of order entry and perform quality verification steps to minimize quality issues.
  • Development and implementation of lean processes within operations to insure continuous improvement. Support new and developing operations in establishing best “back of the house" processes. 
  • Manages the installation and service processes within the branch to assure that installation standards are consistently upheld, while delivering high level of Customer Satisfaction. 
  • Manages installation, project management and service capacity to assure levels are sufficient to meet branch demands and allow for growth. 
  • Manage project managers, maximizing efficiency, focus on reduction of remakes, and increased first time through 
  • Responsible for supply chain functions within the branch including shipping, receiving and purchasing. Including utilization of corporate purchased programs and utilization of individual vendors when necessary to quality and cost containment.
  • Participate as a part of the branch leadership team in achieving annual operating goals and general leadership of the branch.
  • Manage the accounts receivable and payable functions to ensure payables are processed in a timely manner, manage subcontractor payments, proper close-out of jobs and manual check requests .
  • Responsible for leading branch functions to support compliance and safety to include; permitting, environmental reporting, and safety program.

DIRECTION OF OTHERS
  • May be Responsible for operations supervisor, install managers, service supervisor, project managers, service representatives, sales administration, scheduling and supply chain associates.
MINIMUM QUALIFICATION, SKILL AND/OR COMPETENCY REQUIREMENTS

  • Four-year degree or an equivalent combination of education and experience
  • 4-8 years of proven management experience 
  • Intermediate knowledge of operation processes/IT systems
  • Intermediate understanding of installation processes and requirements
  • Intermediate Lean process skills
  • Intermediate Financial knowledge
  • Strong communication skills
  • Strong problem solving and customer resolution skills
  • Strong Coaching Skills

CULTURE AND BENEFITS

“Be Orange. Be You” is how we express our belief that by embracing our differences and empowering you, we’ll be a stronger team able to accomplish what otherwise wouldn’t be possible. This Orange spirit has helped us become the #1 innovative window and door brand* and the one homeowners love the most.** It’s also why we’re committed to supporting you to approach each day with a bright outlook. 
Benefits include, and are not limited to: 
· Medical/Dental/Vision/Life Insurance  
· Health Savings Account contributions  
· Paid holidays plus PTO  
· 401(k) plan & contributions  
· Professional development and tuition reimbursement opportunities  
· Charity contributions 
· Nationwide career opportunities 

We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today. 

In 2023, Andersen has set a profit-sharing target of $4,000 per eligible employee, prorated as appropriate.  Profit sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.


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