HR Knowledge Management Specialist - - 10065

Titulo del puesto:

HR Knowledge Management Specialist

Información general

Ubicación: Oak Park Heights, MN

Día:

04-Nov-2025

Compañía:

Andersen Corporation

Posting City: Bayport, MN, Oak Park Heights, MN

N.° de referencia:

9969

Categoría del puesto:

Customer Service, Human Resources

Posting City:

Oak Park Heights

Estado:

Descripción y Requerimientos

ANDERSEN CORPORATION SUMMARY:

At Andersen, we pride ourselves on our core values of Humility, Ownership, Meaningful connection, and Expertise - HOME. Headquartered in Bayport, Minnesota, Andersen Corporation is the largest window and door manufacturer in North America. We’re focused on bringing more light into people’s lives by helping them create healthier, happier spaces to build memories and do what they love. This applies to our team, too.

In 2024, we were recognized as one of Newsweek’s America’s Greatest Workplaces for Women and Newsweek’s Most Trustworthy Companies in America. Earning the 2024 ENERGY STAR Partner of the Year—Sustained Excellence Award, Andersen is also committed to environmental health and sustainability. No matter your role, you’ll have the opportunity to make a difference at Andersen.

POSITION PURPOSE

The HR Knowledge Management Specialist is responsible for partnering with and guiding internal stakeholders on the end-to-end process and governance for Knowledge Management within our HR function. The individual will be responsible for developing, maintaining, and optimizing HR Knowledge Content and processes to ensure employees and HR teams have access to accurate, up-to-date, and user-friendly content. This role will play a key part in improving the employee experience by making information readily available and ensuring it is aligned with best practices and organizational goals.

POSITION RESPONSIBILITIES

Contribute to the end-to-end management of the HR Knowledge Base, leveraging ServiceNow and other technology to bring content to life, from content creation to publishing and ongoing updates.
Act as the primary point of contact for HR Knowledge Management, ensuring alignment with broader HR goals and initiatives & collaboration with HR subject matter experts to curate, develop, and organize knowledge articles that reflect accurate HR policies, procedures, and services.
Identify & elevate opportunities for improvements in knowledge management workflows, permissions, and publishing processes in ServiceNow and other enabling technology platforms to bring knowledge to life.
Continuously review and audit the Knowledge Base to identify gaps, outdated content, and opportunities for improvement and ensure all knowledge articles meet quality standards, including clarity, consistency, and compliance with legal and organizational guidelines.
Track and analyze knowledge article usage metrics to assess the effectiveness of the content and make data-driven recommendations.
Guide HR teams and stakeholders on knowledge management processes, best practices, and the use of ServiceNow HRSD for knowledge sharing.
Foster a culture of continuous improvement and adoption of knowledge sharing, transparency, and self-service for employees.
Other duties as assigned by supervisor.

DIRECTION OF OTHERS

This position will guide and direct administrators across the enterprise in supporting and managing custom Rewards & Recognition programs.

MINIMUM QUALIFICATION AND SKILL REQUIREMENTS

Bachelor’s degree in human resources, Business Administration, or related field preferred
2-4+ years of experience in Knowledge Management, content management, with at least 2 years of HR or HR-related experience
Experience with ServiceNow HRSD, SharePoint, or other HR service delivery platforms is highly preferred.
Strong written and verbal communication skills with the ability to explain complex HR concepts clearly and concisely.
Excellent organizational skills, with attention to detail and a focus on accuracy.
Ability to work collaboratively with cross-functional teams and manage multiple stakeholders.
Growing knowledge of HR processes, policies, and procedures.
Passion for delivering world-class experiences.

COMPENSATION

Pay is based on several factors, including but not limited to work experience, education, geographic location, certifications, etc. Your recruiter can share more about the specific compensation package for your preferred role during the hiring process. Successful candidates in this role are expected to earn $68,480 - $102,720.

CULTURE AND BENEFITS:

“Be Orange. Be You” is how we express our belief that by embracing our differences and empowering you, we’ll be a stronger team able to accomplish what otherwise wouldn’t be possible. This Orange spirit has helped us become the #1 innovative window and door brand and the one homeowners love the most. It’s also why we’re committed to supporting you to approach each day with a bright outlook.

Benefits include, and are not limited to:

• 401 (k) Plan, Employer Fixed Contributions & Company Matching

• Profit Sharing

• Medical, dental, prescription, vision coverage

• Tax-advantaged accounts for healthcare expenses

• Life Insurance

• Paid Time Off, Paid Holidays

• Paid Maternity Leave & Paid Parental Leave

• Dependent Care Flexible Spending Account

• Career Growth Planning & Nationwide Career Opportunities

PROFIT SHARING: In 2025 Andersen has set a profit sharing target of $3,500 per eligible employee, prorated as appropriate. Profit sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.

VISA SPONSORSHIP: At this time, we are not sponsoring candidates for work authorization in this position. Should you independently secure work authorization, please consider applying to this position.

EQUAL OPPORTUNITY EMPLOYER: Andersen Corporation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristics protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.

If you need a reasonable accommodation to complete a job application, participate in a job interview, or engage in any part of the hiring process, please contact HRCompliance@andersencorp.com.

We look forward to seeing how your unique skills, background and experience will inspire our team and help us continue to be the leader we are today.

Posting City:

Bayport, MN, Oak Park Heights, MN