ANDERSEN CORPORATION SUMMARY:
Renewal by Andersen has an exciting opportunity to join our team in the Detroit Market! The Associate Installation Manager will support our Installation Manager in leading the installation, project management, and service teams. They will help drive the branch operating profit by increasing the effectiveness of individual sub-contractors and internal employees. This will be done by providing coaching and training focused on improving installation process skills, product knowledge, service knowledge, and installation and industry knowledge.
PRIMARY RESPONSIBILITIES:
• Develop and implement new hire training for sub-contractors and employees to assure onboarding is as timely and effectively as possible
• Complete ride-along field training per week and provide performance feedback to improve overall installation, project management and service performance.
• Analyze individual and team installation metrics to determine focus areas of training for individuals, sub-contractors and the entire installation team. Develop and deliver specific training to increase effectiveness within identified areas of improvement.
• Partner with installation manager(s), internal operations manager, sales manager(s) and GM on resolving open issues, and identifying areas of improvement within the installation, project management and service support process.
• Provide necessary training and support to sub-contractors, project managers and service technicians to continuously improve back office installation, project management and service processes and paperwork.
• Coaching and training sub-contractors, project managers and service technicians.
MUST HAVE QUALIFICATIONS:
• Four-year degree or an equivalent combination of education and experience
• Valid driver’s license with acceptable accident and moving violation motor vehicle record
• Five or more years of installation, project management and service experience
• Training and coaching experience
• Computer skills and management of computer-based information
• Strong communication, customer service, and decision making skills
CULTURE AND BENEFITS:
Our vision is to make the world a better place by living up to the promise that everyone benefits from their association with Andersen. We’re committed to making a difference through challenging ourselves each day, recognizing and rewarding success, taking pride in our work, and honoring a legacy built on doing the right thing. There is great respect for life outside of work so that you can bring your best self to work. We are committed to demonstrating mutual respect and appreciation of our similarities and differences so that each employee can realize his/her potential and we exceed our customers’ expectations.
Benefits include, and are not limited to:
• Medical/Dental/Vision/Life Insurance
• Health Savings Account contributions
• Paid holidays plus PTO
• 401(k) plan & contributions
• Professional development and tuition reimbursement opportunities
• Charity contributions
• Nationwide career opportunities
Renewal by Andersen has an exciting opportunity to join our team in the Grand Rapids Market! The Associate Installation Manager will support our Installation Manager in leading the installation, project management, and service teams. They will help drive the branch operating profit by increasing the effectiveness of individual sub-contractors and internal employees. This will be done by providing coaching and training focused on improving installation process skills, product knowledge, service knowledge, and installation and industry knowledge.
PRIMARY RESPONSIBILITIES:
• Develop and implement new hire training for sub-contractors and employees to assure onboarding is as timely and effectively as possible
• Complete ride-along field training per week and provide performance feedback to improve overall installation, project management and service performance.
• Analyze individual and team installation metrics to determine focus areas of training for individuals, sub-contractors and the entire installation team. Develop and deliver specific training to increase effectiveness within identified areas of improvement.
• Partner with installation manager(s), internal operations manager, sales manager(s) and GM on resolving open issues, and identifying areas of improvement within the installation, project management and service support process.
• Provide necessary training and support to sub-contractors, project managers and service technicians to continuously improve back office installation, project management and service processes and paperwork.
• Coaching and training sub-contractors, project managers and service technicians.
MUST HAVE QUALIFICATIONS:
• Four-year degree or an equivalent combination of education and experience
• Valid driver’s license with acceptable accident and moving violation motor vehicle record
• Five or more years of installation, project management and service experience
• Training and coaching experience
• Computer skills and management of computer-based information
• Strong communication, customer service, and decision making skills
CULTURE AND BENEFITS:
Our vision is to make the world a better place by living up to the promise that everyone benefits from their association with Andersen. We’re committed to making a difference through challenging ourselves each day, recognizing and rewarding success, taking pride in our work, and honoring a legacy built on doing the right thing. There is great respect for life outside of work so that you can bring your best self to work. We are committed to demonstrating mutual respect and appreciation of our similarities and differences so that each employee can realize his/her potential and we exceed our customers’ expectations.
Benefits include, and are not limited to:
• Medical/Dental/Vision/Life Insurance
• Health Savings Account contributions
• Paid holidays plus PTO
• 401(k) plan & contributions
• Professional development and tuition reimbursement opportunities
• Charity contributions
• Nationwide career opportunities